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Your Shared Ownership Lease sets out your rights and obligations as a leaseholder, and your solicitor should have explained the main aspects of this to you as you purchased your home. You should also have been given a copy of your Lease at that time. The information provided below gives additional information to our leaseholders but if you ever have any concerns please contact us

Leaseholder's Handbook

This handbook details your responsibilities and outlines some aspects of owning your own home including your rent and service charges, and repairs and maintenance. Please note that this link takes you to an example of this document. You will have received a handbook specific to your property/scheme, as there will be differences between some flats and houses, developments with Management Companies, etc.

Statement of Rights

This provides a summary of your rights and obligations when NCHA, as your landlord, implements a change to your rent and/or service charge.

Home Ownership Service Standards

Written with help and feedback from leaseholders, these tell you what service standards you can expect from the NCHA Sales team.

Not Sure of Your Legal Rights?

The Leasehold Advisory Service (LEASE) can help you. If you cannot find the answer to your question on their website you can call one of their trained specialist lawyers on 020 7374 5380 for FREE legal advice. the service is government-funded and completely free to you.

Have your Say!

The Home Ownership Team has set up an email advisory group of homeowners. Members work with NCHA making suggestions about improving service delivery and are consulted on policies and procedures. It will not be necessary to attend any meetings: we welcome new "virtual" members to give us feedback by email, letter or telephone. If you would be interested in sending your feedback to us, please get in touch

Your home may be repossessed if you do not keep up repayments on your mortgage.
Failure to maintain your rent & service charge payments to the Association may result in the loss of your home by forfeiture.